This policy explains what personal information Punjab SuperMarket collects, how we use it, who we share it with, and the choices you have. It covers this website, our online ordering, our in-store point of sale, and the text messages and emails we send.
Who We Are
Punjab SuperMarket is owned and operated by Punjab SuperMarket, which is the data controller responsible for the information described here.
Address: 8767 Philadelphia Road, Rosedale, MD 21237
Phone: 410-574-4995
Email: hello@scantoshop360.com
Information We Collect
We collect only what we need to sell you something and get it to you.
- Contact and delivery details — your name, email address, phone number, and the delivery or pickup address you give us.
- Order information — what you bought, when, the amount, the fulfilment method, and the status of the order.
- Account information — if you create an account, your password is stored only as a cryptographic hash and can never be read back, by us or by anyone else.
- Communication preferences — whether you have asked for email offers or text messages, and when you asked.
- Technical information — IP address, browser type and pages visited, used to keep the site working and to detect abuse.
- Messages you send us — anything you write in a contact form, a review or a return request.
We do not collect or store full payment card numbers. Card payments are handled by our payment processor; we see only the result and the last digits.
How We Use Your Information
- To take, prepare, fulfil and deliver your orders
- To send order confirmations, receipts, pickup and delivery notifications
- To keep your account, saved addresses and cart working
- To answer your questions and handle returns and refunds
- To send offers and news, but only if you have asked for them
- To keep records we are required by law to keep, and to prevent fraud
Text Messages and Your Mobile Number
If you give us your mobile number and agree to receive text messages, we use it to send the messages described in our SMS Opt-In Policy. You can stop them at any time by replying STOP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In plain terms: your phone number and the fact that you agreed to be texted stay with us and with the messaging provider that delivers the message. They are never sold, rented, or passed to anyone who wants to advertise to you.
Cookies
We use cookies to keep you signed in, to remember what is in your cart, and to understand which parts of the site are used. Session cookies are necessary for the site to function at all. You can block cookies in your browser, but the cart and checkout will stop working.
How We Share Information
We do not sell your personal information. We share it only where it is necessary:
- Delivery partners — your name, address and phone number, so an order can reach you
- Payment processors — to take payment, subject to their own privacy terms
- Messaging and email providers — to deliver a message you asked for
- Professional advisers and authorities — where the law requires it, or to establish or defend a legal claim
Each of these acts on our instructions and may use your information only for the task we gave them.
How Long We Keep It
Order records are kept for as long as tax and accounting law requires. Account information is kept while your account is open. Marketing consent records are kept for as long as the consent stands, and afterwards as proof of when it was given and withdrawn.
Security
The site is served over HTTPS, passwords are hashed, sessions are protected against fixation and cross-site request forgery, and access to customer data is limited to staff whose role requires it. No system is perfectly secure, but we take this seriously and review it.
Your Rights
You may ask us to:
- Tell you what personal information we hold about you
- Correct anything that is wrong
- Delete your information, where we are not required to keep it
- Stop sending you marketing email or text messages
Write to hello@scantoshop360.com and we will respond. We will never charge you for a request or treat you differently for making one.
Children
This site is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.
Changes to This Policy
We may update this policy. The date at the top of this page is the date of the most recent change.
Contact Us
Questions about your privacy or about this policy:
Punjab SuperMarket
8767 Philadelphia Road, Rosedale, MD 21237
410-574-4995
hello@scantoshop360.com