This policy explains the text messages Punjab SuperMarket sends, how you agree to receive them, and how to stop them at any time. It applies to every SMS and MMS message sent from our business number.
Who Sends These Messages
Punjab SuperMarket owns and operates Punjab SuperMarket. Messages are sent by us, using a licensed messaging provider, and never by a third party on our behalf for their own purposes.
Address: 8767 Philadelphia Road, Rosedale, MD 21237
Phone: 410-574-4995
Email: hello@scantoshop360.com
What We Send
We run two separate messaging programs, and consent to one is never consent to the other.
1. Order and pickup notifications (transactional). Messages about an order you have already placed with us:
- Confirmation that we have received your order
- Your order is packed and ready for pickup
- Your order is out for delivery, with tracking where available
- Acknowledgement that we have seen you arrive for curbside pickup
2. Offers and reminders (marketing). Occasional messages about promotions, seasonal items and reminders to reorder. These are sent only to customers who have separately and expressly opted in.
How You Opt In
We do not buy phone numbers and we do not add anyone to a list who did not ask to be on it. There are exactly two ways your number reaches us:
- At checkout. When you place an order you may tick “Text me when my order is ready” next to the phone number you enter. That box covers order notifications for that order only.
- In your account. Signed-in customers can turn on “Text messages about offers” under Account → How we contact you. That switch, and only that switch, opts you in to marketing messages. It is off unless you turn it on.
Consent to receive text messages is not a condition of any purchase. You can order from us, by any method we offer, without agreeing to receive a single message.
Message Frequency
Order notifications depend entirely on your own activity — typically one to four messages per order, and none at all if you do not order. Marketing messages, if you have opted in, are sent no more than a few times a month. Message frequency varies.
Cost
Message and data rates may apply. We do not charge for text messages, but your mobile carrier may, according to your plan. Check with your carrier if you are unsure.
How to Stop Messages
Reply STOP to any message from us. You may also reply STOPALL, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE or OPTOUT — REVOKE and OPTOUT were added to the required list by the FCC in 2025, and we honour all of them. We will send one final message confirming that you have been unsubscribed, and then send nothing further to that number.
Opting out is recorded against the phone number, not the account, so it stops every message to that handset — including messages that would otherwise be generated by a different account using the same number.
You can also turn marketing messages off at any time under Account → How we contact you, or ask us to remove your number by email or phone using the details above.
If you stop messages you will still receive email for your order confirmations, and you can still track any order on our website.
How to Get Help
Reply HELP to any message from us for support information, or contact us directly at 410-574-4995 or hello@scantoshop360.com. Our support hours are Open daily 10AM – 9PM · Meat Dept. closes 8:15PM.
Carriers and Delivery
Messaging is supported on major US carriers. Carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message arrives, so please do not rely on SMS alone for anything time-critical.
Your Privacy
Your mobile number and your messaging consent are treated as personal information under our Privacy Policy. No mobile information is sold, and none is shared with third parties or affiliates for their marketing or promotional purposes. We share a number with our messaging provider only to the extent needed to deliver the message you asked for.
Changes to This Policy
We may update this policy. The date shown at the top of this page is the date of the most recent change. Material changes to what we send or how often will be notified before they take effect.
Contact Us
Questions about our messaging, or about a message you received?
Punjab SuperMarket
8767 Philadelphia Road, Rosedale, MD 21237
410-574-4995
hello@scantoshop360.com
See also our Privacy Policy and Terms & Conditions.